To ensure that a product or service is of the expected quality, the manufacturer or service provider needs to work systematically to obtain the expected results. Owners of small businesses and individuals who intend to work in Quality Assurance need to understand the concept of Quality Assurance, and they are the expected participants. The participants learn key concepts in Quality Assurance and how to make a Quality Assurance Plan. They gain good understanding of quality attributes and how to test for quality attributes. Some fundamental quality control methods and basics of auditing are presented and examined. Participants practice how to write a quality assurance report. The training is concluded with a quiz to verify understanding